Leasing Agent

Responsibilities

• Reach and exceed various phone and sales targets
  • # calls answered within 30 seconds
  • # converted leads per week/month
  • 99% customer satisfaction survey results
• Efficiently navigate our web-based customer relation management system and make updates and changes quickly and accurately
• Follow-up with prospective tenants using email, phones, text, etc
• Make outgoing phone calls to prospective tenants that once called Pangea
• Other ad hoc duties and projects as they come up
• Drive around to our properties and conduct field surveys as needed (maybe once per quarter)
• Being a new role, there will be many changes along the way.  Candidate must feel comfortable working in a target-driven environment but also be flexible with process and target changes!

Qualifications

• Leadership role in customer service/sales in high volume call center experience preferred
• High school diploma required, more education preferred
• Excellent computer (web browsing, typing, multi-tasking) skills required - test will be administered
• Knowledge of South and West sides of Chicago a plus

Compensation and Work Schedule:

• Compensation: $10-$14 per hour, depending on experience
• Salary/Hourly: Hourly role, starting at 40 hours per week, with chance for full-time employment.  If brought on full-time, benefits and incentive compensation (bonus) will be offered.
• Shifts: Must have M-F 9AM-7PM and Saturdays open in order to apply for this job

*Please submit resumes, in a word.doc format along with your job application (click here to download) to: jobs@pangeaequity.com